AWS Partner Online Series Together, We Innovate

Overview

 
Together, We Innovate is a virtual event designed to help you accelerate your cloud computing journey with help from trusted Amazon Web Services (AWS) Partners. Sessions are delivered by accredited partners who have demonstrated technical proficiency in specialized solution areas and customers who have successfully used AWS Partner solutions to transform their businesses.

In this Retail Edition, you will hear from AWS, our partners and leading retailers such as Carousell share their success stories and journeys on improved business insights, transformed customer engagement and operation optimization.

Webinar Details

Date: Wednesday, 29 March 2023
Time: 12:45 PM – 13:15 PM SGT
Location: Webinar

Why attend?

The retail landscape and consumer behaviors – both online and in stores – have permanently change. To be successful, retailers need to focus on driving innovation and differentiation to be more agile now, and in the future.

 

In this webinar, deep dive into topics on:

  1. How to leverage technology to exceed consumer expectations
  2. How to maximize the use of data and analytics
  3. How to optimize your supply chain and IT operation

Attend the webinar and receive a complimentary copy of our exclusive retail whitepaper.

Who should attend?

 

Executives and decision-makers across supply chain, logistics, fulfillment and planning, contact centers, multi-channel sales, store operations, digital, eCommerce, marketing, customer service, merchandising/category management, IT and Data functions.

 

Agenda

Day 1, 29 March 2023, 12:45 PM – 13:15 PM SGT

Let Buyers and Sellers Chat More Effectively to Increase Transaction Velocity and User Engagement

Carousell is a multi-category classifieds and recommerce marketplace that makes selling as easy as taking a photo, buying as simple as chatting. As such, real-time communication is core to the app’s functions. Join Damiano Tietto as he shares how Carousell optimizes the efficiency of conversations by leveraging suggested replies and system messages to give users more choice in how they prefer to interact with each other. Be it having chats that are more transactional (quick and direct) or relational (bonding over shared hobbies), providing a great communication experience that will meet the needs of users is imperative to increasing transaction velocity and user engagement.

 

Date: 29 March 2023

Time: 12:45 PM – 13:15 PM SGT

Speakers:

Damiano Tietto

Director of Engineering at Carousell

Damiano Tietto is the Site Lead of Carousell’s Taiwan Development Center (TWDC) in Taipei. Damiano oversees Carousell’s engineering teams who are responsible for building products in the area of Recommerce (Payments, Shipping, On-platform Transactions), Post Order, Buyer Experience, Search and Seller Experience. He is the founding team member and the driving force behind the development of the 6-year-old Taiwan Development Center.

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