Delivering The Goods: What’s Next in Logistics

The resilient logistics sector in Asia has emerged stronger than ever in the post-pandemic era. But what’s next, and how can logistics companies stay ahead of the curve?

Free shipping, 24-hour shipping, fast-track shipping, and flexible pickup and drop-off points are no longer good-to-have but a must-have for logistics companies across Asia.

What do customers want?

Free shipping, 24-hour shipping, fast-track shipping, and flexible pickup and drop-off points are no longer good-to-have but a must-have for logistics companies across Asia.

Customers want to know when their parcel will be picked up and delivered with transparent and consistent communication across their preferred communication channels.

8×8 APIs facilitate constant and seamless communication.

Use 8×8 SMS, messaging, and voice solution APIs to offer timely customer assurance with action-based automated messages.

Track key campaign parameters and pre- and post-operational insights to modify your strategy. Provide regular updates on your customers’ preferred messaging applications, and convert text OTPs to voice OTPs for visually impaired customers.

8x8 Delivering the Goods: What’s Next in Logistics

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